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Legal

Safeguarding Policy

Our commitment to protecting the safety and wellbeing of all clients.

Last updated: May 2025

Our commitment

Noor Psychology is committed to safeguarding and promoting the welfare of all clients, particularly children, young people and vulnerable adults. We take all safeguarding concerns seriously and act swiftly to protect those at risk.

Limits of confidentiality

Therapy is confidential with important exceptions. Confidentiality may be broken — with or without your consent — where there is:

  • Serious risk of harm to you or to others
  • Concern that a child or vulnerable adult is at risk of abuse or neglect
  • A legal requirement to disclose information (e.g. court order, terrorism)

Where possible, we will discuss any disclosure with you before it is made, unless doing so would put someone at greater risk.

Children and young people

Where we work with clients under 18, parental or guardian consent is required. We work collaboratively with parents/guardians while maintaining appropriate confidentiality with the young person. Any safeguarding concerns involving children will be reported to the appropriate statutory agencies in accordance with local authority procedures.

DBS and professional standards

Shabana holds a current enhanced DBS check and adheres to the safeguarding requirements of the BABCP and the British Psychological Society. Professional liability insurance is maintained at all times.

Reporting concerns

If you have a safeguarding concern about a child or vulnerable adult, please contact us via the Contact page. In an emergency, always call 999 or contact your local children's/adults' services.

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🇬🇧 English (UK) English
🇸🇦 Arabic العربية
🇧🇩 Bengali বাংলা
🇨🇳 Chinese 中文
🇳🇱 Dutch Nederlands
🇺🇸 English (US)
🇫🇷 French Français
🇩🇪 German Deutsch
🇮🇳 Hindi हिन्दी
🇮🇩 Indonesian Bahasa
🇮🇹 Italian Italiano
🇯🇵 Japanese 日本語
🇵🇱 Polish Polski
🇵🇹 Portuguese Português
🇷🇺 Russian Русский
🇸🇴 Somali Soomaali
🇪🇸 Spanish Español
🇰🇪 Swahili Kiswahili
🇹🇷 Turkish Türkçe
🇵🇰 Urdu اردو
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